Privacy Policy for TradeForm

Information Collection

We may collect personal and business information that you voluntarily provide to us, including your name, company name, email address, telephone number, website address and the information contained in an enquiry, project brief or other communication.

If you become a client, we may also hold project correspondence, files you provide to us, billing records and other information that is reasonably required to deliver the agreed work.

Use of Information

We may use the information we collect for the following purposes:

• To respond to enquiries and project requests.
• To prepare proposals, quotations and contracts.
• To provide and improve our web design, development, search, advertising and digital-system services.
• To communicate with clients about projects, support, invoices and updates.
• To operate, secure and improve the TradeForm website.
• To meet legal, accounting and regulatory requirements.

Information Sharing

We do not sell personal information. We may share information with trusted service providers where this is reasonably necessary to operate our business or deliver a service — for example hosting, email, forms, analytics, advertising, accounting, payment or professional-service providers.

We may also disclose information where required by law, regulation, a court order or where reasonably necessary to protect our legal rights, systems or users.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure. No online system can be guaranteed to be completely secure, but we aim to use appropriate safeguards for the type of information we hold.

International Processing

Some technology providers we use may process information outside the United Kingdom. Where this occurs, we expect appropriate safeguards or recognised transfer mechanisms to be used where required by applicable data-protection law.

Third-Party Links

Our website may contain links to websites or services operated by third parties. TradeForm is not responsible for the privacy practices or content of those third-party services. You should review their privacy information before providing personal information to them.

Cookies and Tracking Technologies

We use essential technologies required for the website to function. Optional analytics and marketing technologies are only enabled in accordance with the choices you make through our privacy controls. You can update those choices later. You can review or change browser-level cookie controls at any time.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of the client relationship, legal and accounting obligations and whether information may be needed to establish, exercise or defend a legal claim.

Your Rights

Under UK data-protection law, you may have rights to request access to your personal information, correct inaccurate information, request deletion, restrict or object to certain processing and, in some circumstances, receive or transfer your information. Where processing relies on your consent, you can withdraw that consent at any time.

If you believe your data-protection rights have been infringed, you also have the right to raise a complaint with the UK Information Commissioner’s Office.

Updates to this Policy

We may update this Privacy Policy as our services, technology or legal obligations change. The current version will be published on this page and the date above will be updated when appropriate.